SHKOON PRIVACY POLICY

Effective date: 23 August 2020

Shkoon is firmly committed to the security and protection of personal information of our Users and their contacts. This Privacy Policy describes how Shkoon will collect, use, share and process personal information. 

By accepting the Shkoon Privacy Policy and/or using the Services You consent to the collection, use, sharing and processing of personal information as described herein. If You provide us with personal information about someone else, You confirm that they are aware that You have provided their information and that they consent to our use of their information according to our Privacy Policy. You may opt-out at any time to prevent further use of the information shared via the Services.

1. PERSONAL INFORMATION COLLECTED

1.1 INSTALLATION AND USE

When You install and use the Services, Shkoon will collect personal information from You and any devices You may use in Your interaction with our Services. This information may include e.g.: geo-location; Your IP address; device ID or unique identifier; device manufacturer and type; device and hardware settings; operating system; web browser; access to device address book.

1.2 CONTACT INFORMATION

Where the Shkoon App are obtained from Apple App Store or Google Play, we do not share any user Contact Information. In addition to Contact Information.

Please note that no other contact information other than the phone numbers and thereto attached names, Google ID’s and email addresses will be collected and used from Your address book. Other numbers or information that may be contained in Your address book will be purged immediately from our uploading process. Please also note that You can always choose not to share Contact Information with Shkoon and if You have shared such information and changed Your mind, You can contact us to delist your phone contacts immediately. Your entire Contact Information unavailable for search in the Shkoon database.

2. USE OF PERSONAL INFORMATION

2.1 PROVIDE, IMPROVE AND PERSONALIZE OUR SERVICES

Shkoon may use the personal information collected to provide, maintain, improve, analyze and personalize the Services to its Users, More specifically, Shkoon may use such information to:

  1. provide smart caller ID that, among other features, allow for population of unidentified numbers and other data in call or message logs, display the name associated with a certain number for incoming or outgoing calls following a manual number search against the Shkoon database;
  2. display the number associated with a certain name following a manual name search against the Shkoon database, subject to that name searches will only produce a number linked to the name if the number is available for search in a public database or relates to a User who has made his or her name available for search.
  3. maintain User spam lists and build a community based spam blocking directory;
  4. otherwise improve our Services, business and operations.

2.2 COMPLIANCE WITH LAWS AND PREVENTION OF FRAUDULENT OR ILLEGAL ACTIVITIES

We may use the collected information to comply with applicable laws and to enforce our agreements and protect and defend the rights or safety of Shkoon, its Users or any other person and verify provided User profile information with third party providers and ensure technical service functionality and data accuracy, perform trouble-shooting and prevent or detect fraud, security breaches or illegal activities.

3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

In addition to the sharing and disclosure of personal information that is included as part of the functionality of the Services as described in section 2 above, Shkoon may disclose personal information if we believe such action is necessary to:

  1. comply with the law, or legal process served on us;
  2. protect and defend our rights and the enforcement of our agreements; or
  3. protect the security and safety of Users or members of the public or other aspects of public importance, provided, of course, that such disclosure is lawful.

We will not share any of your information with any 3rd party except the usage of Shkoon app (service).

4. DELISTING OF CONTACT INFORMATION AND OPT-OUT OF AD TARGETING

If a User chooses to disable the Search Functionality, the Contact Information made available by that User is disabled and will thereafter not be available for search in the Shkoon database. If any persons do not wish to have their names and phone numbers made available through the Search, they can exclude themselves from further queries by notifying Shkoon via its website at wwwshkoon.ly or as set forth in the contact details below. You acknowledge and agree that Shkoon may keep and process personal information related to such request in order to be able to honor the request.

5. ACCESSING AND UPDATING PERSONAL INFORMATION

Shkoon may on its own initiative, or at Your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal information retained by Shkoon in connection with the operation of the Services. When required by applicable law, You have the right to know what personal information is stored about You and to have any such information corrected or deleted on Your request. See contact details below.

6. MINORS

Services are not intended for or designed to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. Shkoon does not intentionally or knowingly collect personal information through the Services from anyone under that age. We encourage parents and guardians to be involved in the online activities of their children to ensure that no personal information is collected from a child without their consent.

7. CHANGES TO THIS PRIVACY POLICY

Shkoon may at any time with or without a separate notice change this Privacy Policy, and You are encouraged to review this Policy from time to time. In case of substantial changes, Shkoon will notify the Users by push notice or via notice in the Services. Your continued use of the Services after a notice of changes has been communicated to You or published on our Services shall constitute consent to the changed policy.

8. CONTACT

If You have any additional questions about Shkoon's Privacy Policy or want to make a request regarding certain personal information, You are encouraged to contact Shkoon. The contact information is:

Shkoon App

Etebakr Information Systems LTD, Ebtekar Building, Alqadeseya Square

Tripoli, Libya

info@ebtekarmedia.com

info@shkoon.ly

+218912163777

You can also send Your enquiries via email to support@ebtekarmedia.com